In the Fire Service, safety is priority number one, and we respect the established safety standards of all agencies in the fire service. That fact drove us, over two years ago, to make a significant decision: to become compliant for the ISO 9001:2008 certification, a commitment that affects every level of our company here. After two plus years, and the accompanying costs, we have just completed our official audit for ISO 9001, and are proud to announce that we have been recommended for that certification.
What is ISO 9001:2008? It’s a quality management system whose primary goal is customer satisfaction, achieved through continuous improvement of our organization, its processes, standards, and structures. While it may seem like a bureaucratic formality, ISO 9001:2008 certification is important to the fire community primarily because ISO is a prerequisite for NFPA 1977 certification. Firefighters from many agencies use our gear, but others cannot because their agency requires this NFPA cert. In short, we feel strongly that every firefighter out there should be able to wear our packs.
We approach everything here at Mystery Ranch with our end users in mind. Our fire products are probably the best example of our commitment to design, construction and ease of use.A lot of thought goes into everything we manufacture for the fireline because it is imperative that our packs be as comfortable and functional as possible so our guys can get the job done without worrying about the equipment on their back. Our packs also have to meet extreme durability standards so that you get your money’s worth. Well-built line gear makes a huge difference in comfort and safety. This is all part of our commitment to building the best line gear available.
Thanks to all of you for your hard work on the line and support of Mystery Ranch. Stay tuned for updates as we continue to improve our processes and bring you the best products for the job that needs to be done.