UPDATE 07/14/2020: Due to COVID-19 and the current climate of viral outbreak in the US and in our region, Mystery Ranch will be closed to visitors and customers indefinitely. Our goal is to keep our workforce safe and also to prevent any unnecessary contact during this challenging time. We have been fortunate to keep our business operational and our workforce safe and employed. Our apologies for the inconvenience.
MYSTERY RANCH is dedicated to ensuring that our employees and community are safe and healthy as we all navigate the COVID-19 situation. We are observing the current guidance of health organizations and local government, and many of our staff will be working from home in accordance with those recommendations. All traveling personnel have been recalled and quarantined.
MYSTERY RANCH is still open and conducting business, although our headquarters is closed to visitors and all outside meetings have been suspended.
Our distribution centers, production team, and warranty services are operational and shipping and adhering to safety measures because we have time-critical customers on the Mission side of our organization. We will update our website if there are changes in the foreseeable future.
We do apologize that over the next several weeks, there may potentially be delays in orders and customer service requests. Our Customer Service team is working remotely, ready to provide the top-notch service you have come to expect from MYSTERY RANCH. Please visit our Contact Us page to ensure the quickest response time possible.
This is an extraordinary global challenge we are all facing. Now is the time to prioritize the health and safety of employees, friends and family, and communities – both local and global – as we work together to get through this.